120-Day Guarantee, Warranty and Return Policy Questions

  • How do I know more about your 120 Day Love-Your-Water Guarantee?

    NU Aqua Systems offers the only guarantee in the industry with our 120-Day Love-Your-Water Guarantee. It covers all products that we sell and we guarantee a significant transformation to the cleanest drinking water you’ll ever have! You can try it for a full 120 Days and if you’re not satisfied w...
  • What is your Return Policy?

    Nu Aqua Systems allows returns on products that are in new condition and are returned in the original packaging within 15 days of purchase. "New condition" means that the product is in the same condition as it was received. The return shipping, insurance, and tracking number are the responsibilit...
  • What is your Warranty Policy?

    Nu Aqua products are covered by a one-year limited warranty against any manufacturing defects. However, we do have a 5-year warranty coverage once you register your product on our website. You must have at least one NU Aqua Reverse Osmosis System purchased in brand new condition and register your...